* PLEASE READ THIS LEGAL INFORMATION CAREFULLY

In these terms and conditions, “we” “us” and “our” refers to King Seafood Market. This website and its contents are owned and operated by King seafood Market. Our website abides by the following Terms and Conditions, as amended from time to time.

These Terms and Conditions are applied in favour of, and enforceable by king seafood Market.

By using our website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with these Terms and Conditions you should immediately cease using the website.

The products on this website such as live seafood, fresh seafood, frozen and wholesale seafood are purchased by consumers and other suppliers or wholesalers.

All the products and services are delivered or served by seafood partners, suppliers, and wholesalers all around the world. Suppliers or seafood partners will be responsible for any inconvenience regarding live, fresh, frozen, and wholesale seafood products.

However, our website will not be responsible for any kind of fraud or criminal act or any kind of issues regarding live, fresh, frozen, and wholesale seafood products nationally or internationally.

Our website is an online platform where consumers and suppliers meet not intended as legal, financial and must not be relied on as such. You should make your own inquiries with your suppliers before purchase any seafood products.

INTELLECTUAL PROPERTY AND RESTRICTIONS ON USE OF CONTENT

Unless otherwise indicated, the copyright on the website is owned by King seafood Market. These Terms and Conditions, you must not reproduce, modify, communicate to the public, adapt, transfer, distribute or store any of the contents of the website, or incorporate any part of website.

MISCELLANEOUS

Any seafood partner is unable to maintain the high-level standards of online products on King seafood Market website or we found any kind of inconvenience is happened, we as King seafood Market can disconnect or prohibit or restrict from this king Seafood Market platform.

Privacy policy

Frauds and scams

We do not permit anyone to exploit our King seafood Market platform to take advantage of the trust of users and bring about financial or personal harm. We remove content that deceives people to gain an unlawful financial or personal advantage, including schemes to defraud individuals or steal assets nationally or internationally.

Do not post, upload, stream, or share

  • Content that depicts or promotes frauds.
  • Content that depicts or promotes Ponzi, or pyramid schemes.
  • Content that depicts price, weight measurement, quality, quantity of live, fresh, frozen, and wholesale seafood products etc.

Integrity and authenticity

We believe that trust forms the foundation of our online King seafood Market community. We do not allow activities that may undermine the integrity of our platform or the authenticity of our users. We remove content or accounts that involve spam or fake engagement, impersonation, misleading information that causes harm, or that violate any intellectual property rights.

Platform security

Our policies prohibit any activities that undermine the security and reliability of online the King Seafood Market website and service all around the world.

  • Do not hack the King seafood Market website, app, or associated networks, online seafood King seafood Market or bypass its measures to restrict user access.
  • Do not distribute files that contain viruses, Trojan horses, worms, logic bombs, or other materials that are malicious or harmful.
  • Do not modify, adapt, translate, reverse engineer, disassemble, decompile, or create any derivative products based on online King seafood Market, including any files, tables, or documentation, nor attempt to regenerate any source code, algorithms, methods, or techniques embodied in King Seafood.
  • Do not use automated scripts to collect information from King seafood Market.

Thank you for being a part of our King seafood Market community and working with us to maintain a welcoming space for all users across the world If you come across content or accounts that you believe may violate our Community Guidelines, please let us know so we can review and take appropriate action.

Misinformation

Misinformation is defined as content that is inaccurate or false. While we encourage our King seafood Market community our seafood partners to have respectful information about products that matter to them, we do not permit Content that misleads online King seafood Market website about products, services, shipping and cause harm to the Live seafood products, fresh seafood products and frozen seafood products of the quality, quantity, price, weight measurement etc. misinformation that causes harm to individuals, our community, or the larger public regardless of intent.

Do not post, upload, stream, or share

  • Misinformation that misleading price or products.
  • Misinformation related to special products and services.
  • Content that misleads King seafood Market community about products, service shipping etc.
  • Digital forgeries synthetic media or manipulated media that mislead King Seafood Market by distorting the truth of products, services, shipping, and cause harm to the subject of the quality, quantity, price, weight measurement of the products etc.

Dispatch & Deliveries Policy

  • Online placed orders consumers must pickup before 5:00pm or For more information for pickup contact suppliers or shop through phone or SMS or WhatsApp or Emails.
  • Deliveries make sure before ordering online any seafood such as live, fresh, frozen products it is people or consumers or I’m myself or Seafood Partner or Wholesalers or Restaurant and Eatery responsibility to check and confirm from suppliers about the products and its availability and deliveries enquires before making any purchases.
  • Check delivery options from suppliers before make any purchase, it’s consumers responsibility to choose the right supplier
  • Any deliveries outside the service areas will not be refundable check with suppliers before order online for delivery.
  • Consumers can order online, and they can pick up their products from the suppliers shop or wholesalers warehouse check the working hours before visiting them for Pickup by contact through phone or SMS or Email or WhatsApp.

Return Policy

  • Frozen seafood products and fresh seafood products are not refundable.
  • Consumers placed an online order for delivery or pickup if consumers conceal their online orders, we will charge between 10% to 20% of products value.
  • Frozen and fresh seafood products are not refundable and not exchangeable. It is consumers or buyer’s responsibility check their frozen or fresh products quality, quantity, size, weight of products and labels properly from products suppliers or wholesalers. King Seafood Market website is not responsible for any kind of inconvenience.
  • Depending on the status of the live products, we might refuse to refund live seafood products. If products are live in good condition, then we might charge service charges which can be upto 40% to 70% of the products value
  • When consumers place an online any products such as live, frozen, fresh, or restaurant or wholesale products and supplier is out of stock. King Seafood Market still charge between 10% to 20% of products value. However, it is buyers or consumers responsibility to check with suppliers before making any purchase.
  • If Consumers ordered online Live products for pickup from shop. If they want to exchange or conceal their live products. We can refund depending on live products situation. Also depending on suppliers or wholesalers. We still charge up-to 10% to 20% of products value.

Term and conditions

Our Privacy Policy explains our practices relating to the collection, use and disclosure of information, including personal information which we may collect from time to time: We are committed to ensuring that your information is stored safely and responsibly.

By visiting this website and purchasing products from King Seafood Market, you acknowledge and agree to our:

Privacy Policy: https://www.kingseafoodmarket.com/privacy-policy/

Terms and Conditions: https://www.kingseafoodmarket.com/terms-conditions/

Contacting us

You may contact us at any time for details regarding this policy;

* For any questions concerning your account or your personal information or cookies please contact info@kingseafoodmarket.com

* Collection of Information

We collect the personal information of Users which are provided to us including your:

Any additional information you provide to use through use of our website;
Customer number;
and Telephone number;

King Seafood Market may pass these details on to Seafood Partners, Administration, Customers representative for the purpose of delivering products and Delivery services We collect the personal information of Seafood Partners
including
Your: Name;
Family name
Billing address
Email address;
Telephone number;
Company ABN

King Seafood Market may pass on details to Consumers for the purpose of buying Seafood Products for information including but not limited to a Seafood Partners name, email address and telephone number.

This information is collected in a number of ways including through:

The account creation process;

  • Online forms;
  • Order Placement;
  • Through your interactions with our customer service team;
  • Comments;
  • Account settings;
  • Preferences;
  • Ratings;

All similar types of data as determined from time to time by King Seafood Market.

  • We may also collect data from other sources which may not always be obvious such as through the use of “cookies”.
  • We may also gather information from both online and offline data providers which could include internet browsing behaviour, demographic data or interest based data
  • The personal information you provide will be used to ensure Products are delivered to you and to provide offers, information and our Products to you. We also use this information to improve and enhance our services and marketing efforts;
  • You have the right to inspect your personal information: You always have the right to request that we delete or correct the information held about you; and If you wish to alter, access or remove or complain please contact us on support@kingseafoodmarket.com;
  • We use this data to determine your general geographic location so that we may provide location specific content to you;
  • We may use your information to assist in responding to complaints and enquiries;
  • We may also investigate any possible breach of our Conditions including fraud or illegal activities, with the use of your personal information;
  • Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

Disclosure

We may collect, hold, use and disclose your information for purposes which are within reasonable expectations or where permitted by law, enforce applicable terms of use or protect against infringements to the rights, property of King Seafood Market, our other Customers and the public;

We may share your information with other Companies, Delivery Drivers, Employees or Independent Contractors or Contractors of King Seafood Market including for:

  • Customer support;
  • Service improvement;
  • Development;
  • Processing;
  • Storage; or Providing access to our Products, including by providing this information to Seafood Partners, for the purpose of providing Seafood products to Consumers(or visa versa) in particular providing information regarding:
    Names;
    Phone numbers;
    Email addresses;
    Billing addresses;

and all other similar information required in the provision of Ordering Live Seafood, Fresh Seafood, Frozen Seafood and Cooked Seafood products

We may disclose feedback from Consumers and Customers to Seafood Partners, or visa versa;

We may disclose personal information collected for purposes which are incidental to the sale and promotion of our Products to you

We use other Companies, Contractors or Agents to provide services to you including:
Marketing;
Communications;
Legal services;
Debt collection;

Administration services;
Customer services;
Information technology providers;

  • The third parties to whom we disclose personal information may be located within or outside Australia.
  • Data Storage Your data is stored through the www.kingseafoodmarket.com data storage and databases;
  • Changes To This Privacy Policy We reserve the right to modify this privacy policy at any time so please review it frequently; Changes and clarifications will take effect immediately upon their posting on the website; If we make any changes to this policy, we will notify you here that it has been updated so that you are aware of it.
  • If you would like to sign up, account access, correct, any personal information we have about you, register or simply want more information contact us at info@kingseafoodmarket.com
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